![]() ![]() Tool: Go into Start> Programs> Solarwinds Engineer's Toolset> Classic Tools> Discovery> Switch Port Mapper.Go into the Switch Port Mapper Tool Directly, or in the Workspace Studio.Note: When Troubleshooting via this tool, we focus on the Switch and the Router to make sure all data is available. Troubleshooting with Solarwinds Engineer's Toolset If issue is spotty or happens to a few devices, reconfigure these devices to match the SNMP configuration of other devices on the network. ![]() If issue is only with a specific model, check configuration first, but a bug or limitation may exist.If the issue is with all of the same vendor, please reconfigure SNMPv3.Is this happening to switches of the same vendor, same model, or is the issue spotty?.If missing the DNS Server the Solarwinds application is installed on does not contain DNS records for the IP Addresses.If missing the ARP cached router with the associated IP Addresses is being monitored.If only VLAN 1 is shown, reconfigure SNMPv3 to allow all VLANs to be shown See vendor snmpv3 document.Are devices connected only Limited to only VLAN 1.Please check configuration of the Switch. The collection of the switch could be having issues, or are other VLANs than VLAN1.Does the Device list any MAC Addresses on the Interfaces?.If anything is missing in the previous step, no data will be in the next. Order of Operations:Order of identifying the issue for devices. Note: Regardless of the Solarwinds Products used for topology, they all reference the same data, so identifying what is missing vs present is key in resolving the issue quickly. Phase 2: Identify what information is present/missing from devices SNMPv3: Juniper SNMPv3 Configuration Example.see : Configuring SNMP on Devices Running Junos OS - Technical Documentation - Support - Juniper Networks.SNMPv2: set snmp community authorization read-only.SNMPv3: Brocade SNMPv3 Configuration Example.Note: It is required to set the community string with any nonexisting or existing group name to be able for SNMPv1/v2c to work SNMPv2: snmp-server community groupname.SNMPv3: Cisco SNMPv3 Configuration Example.Vendor SNMP Configuration Examples (may vary by model series) Troubleshoot and fix the issue via Toolset (preferred) or User Device Tracker.ĭetermine the SNMP version configuration for devices.Scan the devices we setup to identify what information is present/missing from devices.Configure SNMPv2 or SNMPv3 on L2/元 devices.Connect Now in Orion Products for creating maps.Engineer's Toolset tool Switch Port Mapper.PURPOSE: Guide to walk through a methodical way of identifying the issue and resolving the problem ISSUE: Topology data is missing whether IP, MAC, Hostname or VLAN data. ![]()
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